Beginning with Version 3.1.3 of License Support, which includes the iLok License Manager application and the drivers and services required to authorize iLok-protected software, Windows 7 must have specific updates already installed prior to running the License Support installer. If the correct update is not installed, the following error message is seen:
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Please use the following steps to check for the specific Windows 7 update that is required:
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If you do not have KB3125574 or KB3033929 then you will need to download the KB3125574 update from Microsoft's website and website and install it.