Since V11, RAVENNA Easy Connect has been replaced with ANEMAN.
Easy Connect is still available as a legacy product, but not compatible with Anubis device.
Since v11.0.7 / V11.1, ANEMAN is only available as a stand alone installer, consult Merging Technologies website.
Problem
SDP MEDIA MISSING error message / channel mapped to unexisting input or output
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Verify your network firewall setting:
- Windows : Go in Windows Control Panel > Windows Firewall and turn the firewall off for the kind of network you use for RAVENNA Network (default and direct connection is Public Network)
Or make sure that your application is authorized to communicate through the firewall.
If you have an antivirus installed, make sure it does not have its own firewall, and disable it.it (or configure it to allow your application) - MacOS : Go in System Preferences > Security and Privacy > Firewall tab and turn the firewall off.
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- Your ASIO host (DAW) is not started, or not configured to use the RAVENNA ASIO driver.
- Some programs do not instantiate their ASIO host unless playback is started, you may need to launch playback or enter their configuration mode to have it instantiate their ASIO host.
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Problem
Only the host device side (left / MassCore, ASIO or CoreAudio) is populated , the device side (right) is empty
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The RAVENNA device and the host sampling rate are not matching - Set the required sampling rate in the device or the host.
- You may also use the "Easy Force all connected devices" checkbox, to force any RAVENNA device displayed to follow the host sampling rate.
- If you share a RAVENNA device between several hosts, make sure that all hosts are set to the same sampling rate, and that the Easy-force feature is turned off on all hosts.
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Related articles
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Problem
Output map collision error message
Solution
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You are routing an input (Source) to an output (Sink) that is already in use.
You can route an input to several outputs, but not several inputs to one output. - Select the output appearing in red in Easy Connect
- Click on "Disconnect Selected".
- Connect the output to the required input.
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Problem
Cannot connect some RAVENNA modules or IO numbering never gets cleared up.
Solution
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Force a clear of the RAVENNA Easy Connect IO - Open the Easy Connect
- Perform a CTRL + Clear All Connections
Warning: When selecting CTRL along with the Clear All Connextion this will clear all of the RAVENNA IO on the same local RAVENNA network, it will not affect the grayed out RAVENNA devices (as of v10.0) - If you still have ghost connections, try to Quit Easy Connect from by right clicking on its icon in Windows notification area, and re-open it.
- This will re-discover the RAVENNA devices and republish the IO listing
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