Requirements

• A MERGING+ANUBIS connected in RAVENNA/AES67 to your system (Mac or Windows)
• A valid product license key code.  
• The latest Anubis Firmware version (Anubis firmware 1.4.x minimum)
• An Internet connection

• One of the following Merging Technologies application:
  Merging Audio Device (v2.1 or above)
  Virtual Audio Device (v3.2 or above)
  Aneman (v1.5 or above) (required for MassCore users)
  MTDiscovery (installed along MAD or VAD)

  
  

Activate a License

1. Connect your MERGING+ANUBIS to your system
2. Open one of Merging’s applications: MAD, VAD, ANEMAN or MTDiscovery.
3. Right click on the discovered Anubis icon and select Launch License Manager
    

4. This will open the Merging License Manager from which you can enter the activation key of the Product feature you wish to activate.
   
   

5. Enter the key code you have received for the Product Feature. It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X
   Enter this code in the activation field and press the Activate entry line.
   
   
6. This will activate the Product Feature and make it available on that specific Anubis.
   A License is valid message will be displayed.
   
   Note: A given activation key code can only be activated on one Anubis at the time.
   You can Release a License to activate this one onto another Anubis device at any time

Release a License

1. Connect the Anubis hosting the license you want to release on your system
2. Open one of Merging’s applications: MAD, VAD, ANEMAN or MTDiscovery.
3. Right click on the discovered Anubis icon and select Launch License Manager
   
   
   

4. This will open the Merging License Manager from which you can enter the activation key of the Product feature you wish to activate.

5. Simply press the Release License entry.
   
   The license has been released and can now be activated on another device.

Retrieving on which device a license has been activated

If you need to retrieve on which device a specific license has been activated.

1. Open a web browser and go to https://qlm2.net/merging/qlmcustomersite/
2. Click on Get license information
3. Enter the license key code  (It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X) and press OK.
4. The license type is displayed, and the device serial number is displayed under Computer Identifier.
   
   

Troubleshooting

• Failed to contact Merging License Server
  
  Verify your internet connection, it is required when activating or releasing a license.
  Note : If several gateways are active on several network adapters, the License server will not be able to connect properly.  Please don't use more than 1 gateway when activating / deactivating the license.
  
  
• Activation Failed - The license has already been activated
  
  The license you are trying to activate is already in use.
  You can see the device serial number on which it is currently activated on Computer ID (in case you would need to release it).
  
  
• Activation Failed - The license key is invalid
  
  The activation key code entered is not correct, please check your activation key code (the activation key code can be entered with or without the dash "-" sign)
  The activation key code entered does not match the license type (e.g. the activation key code you have entered is not for this Product Feature , but for another plugin or mission).
  
  
• It seems like you are trying to activate a trial license but the date on your device is not correct.
  
  
  
  
  
  The Merging License Manager has detected that your device is not set on the correct date.
  
  
  In order to activate a Trial license, the date must be set properly.
  
  
• Activation Failed - The device date is wrong
  
  
  
  
  
  You are trying to activate a Trial license, but the device date is not correct.
  
  
  Please let the Merging License Manager set the date, or set the date manually on your device.
  
  
• Activation Failed - Failed to query device's current date
  
  
  
  The Merging License Manager cannot get the device date.
  
  
  Please reboot the device and relaunch the Merging License Manager.

Use Case: activate a Virtual Audio Device license

The Merging Virtual Audio Device is intended for owners of a network interface hardware RAVENNA / AES67 compatible who wish to work under Mac OS.

• As of VAD 3.1, a license key is required for Standard operations, and a new Premium key can be purchased.
• The Virtual Audio Device will run in Premium mode automatically for owners of at least Merging Horus, Hapi or Anubis who wish to work under Mac OS. It requires at least one Merging device to be detected over the network.
• The Non-Merging Devices RAVENNA or AES67 owners will need to purchase either a VAD standard or Premium key to operate. Once the key has been purchased it must be entered in MLM as per the procedure below.

Requirements

• Either
  • A MERGING Interface (Anubis, Hapi, Horus) connected in RAVENNA/AES67 to your system running the latest Anubis Firmware version (Anubis firmware 1.4.x minimum)
    OR
  • A valid product license key code, for Non-Merging Interface Owners.
    Important: In such case a RAVENNA or AES67 compatible network interface must be connected to the system (macOS) and be running in order to activate the VAD license.
• An Internet connection

• Virtual Audio Device (v3.2 or above) installed.
  
  

Procedure
Connect your MERGING interface (Anubis, Hapi or Horus) to your system and it will automatically pass the VAD to Premium mode

For Non-Merging Interface owners 

Make sure you have a Network interface connected to your system.

1. Open the System Preferences > Merging RAVENNA/AES67 Settings.
2. Right click on the discovered SYSTEM discovered icon and select Launch License Manager
   (if you do not see the SYSTEM icon in Network Discovery, make sure you have followed the Configuration Guide for your OS version)
   

3. This will open the Merging License Manager from which you can enter the VAD key you wish to activate.

4. Enter the key code you have received for the VAD Standard or Premium feature. It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X
   Enter this code in the activation field and press the Activate entry line.