Requirements

Activate a License

  1. Start the Merging License Manager Application, through Windows Start Menu > Merging Technologies.
    Alternatively, you can also use Windows search by entering Merging License Manager.

  2. Enter the key code you have received for the required product, Pyramix, Ovation and/or MassCore.
    It should look as such XXXX-XXXXX-XXXXX-XXXX (can be with or without the dashes)
    Enter this code in the activation field and press the Activate entry line.

    MLMSoft-Enteringkey.png
  3. This will activate the Product Feature and make it available on that specific computer.
    A License is valid message will be displayed.

    MLMSoft-ValidLicense.png

    Note: A given activation key code can only be activated on one computer at the time.
    You can Release a License to activate this one onto another computer device at any time

Release a License

  1. Start the Merging License Manager Application, through Windows Start Menu > Merging Technologies.
    Alternatively, you can also use Windows search by entering Merging License Manager.

  2. Simply press the Release License button for the License you want to release.

    MLMSoft-ReleaseLicense.png

    The license has been released and can now be activated on another device.

Retrieving on which device a license has been activated ????????????????????????????????

If you need to retrieve on which device a specific license has been activated.

  1. Open a web browser and go to https://qlm2.net/merging/qlmcustomersite/

  2. Click on Get license information

  3. Enter the license key code  (It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X) and press OK.

  4. The license type is displayed, and the device serial number is displayed under Computer Identifier.

Troubleshooting

Use Case: activate a Virtual Audio Device license

The Merging Virtual Audio Device is intended for owners of a network interface hardware RAVENNA / AES67 compatible who wish to work under Mac OS.


Requirements

Procedure
Connect your MERGING interface (Anubis, Hapi or Horus) to your system and it will automatically pass the VAD to Premium mode


For Non-Merging Interface owners 

Make sure you have a Network interface connected to your system.

  1. Open the System Preferences > Merging RAVENNA/AES67 Settings.

  2. Right click on the discovered SYSTEM discovered icon and select Launch License Manager
    (if you do not see the SYSTEM icon in Network Discovery, make sure you have followed the Configuration Guide for your OS version)

  3. This will open the Merging License Manager from which you can enter the VAD key you wish to activate.

  4. Enter the key code you have received for the VAD Standard or Premium feature. It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X
    Enter this code in the activation field and press the Activate entry line.