"Exception when SDP retrieving" or "Unable to retrieve SDP" error message

Owned by David Jacques
Last updated: Oct 30, 2015
1 min read

Problem 

You get "Unable to retrieve SDP" or  "Exception when SDP retrieving" error message when running Emotion or another Media player.

Solution

Your antivirus or firewall is blocking one or more mandatory features of the Media Player or MERGING+NADAC device.

  1. To configure your antivirus, see this page
  2. To configure your network firewall see this page