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MXF Medias from previous versions appears offline

MXF Medias from previous versions appears offline

Owned by David Jacques
Feb 20, 2025

The MXF handler has been updated to fix several audio issues with MXF files.

Previous projects containing MXF files will not relink and show offline, due to the MXF Handler changes.

    • To relink such project
      • Close Pyramix
      • Go in your Media folder(s), and delete all the Quickmount files and all the PK2 files (waveforms files).
      • Restart Pyramix and relink the medias, in Project drop down menu >Reconform > Relink to new media, with the following options :
        Using current Media File Name (or Media Name) / Matching File Name (or Media Name) / Match exactly / Case Insensitive and Ignore TimeCodes options both ticked.
      • The waveforms should automatically regenerates.  (Right click on MXF clips and select Display > Generate Image/Waveform for manual regeneration)


To work around this issue :
  • Close Pyramix
  • Go in your Media folder(s), and delete all the Quickmount files and all the PK2 files (waveforms files).
  • Restart Pyramix and relink the medias, in Project drop down menu >Reconform > Relink to new media, with the following options :
    Using current Media File Name (or Media Name) / Matching File Name (or Media Name) / Match exactly / Case Insensitive and Ignore TimeCodes options both ticked.
  • The waveforms should automatically regenerates.  (Right click on MXF clips and select Display > Generate Image/Waveform for manual regeneration)

You only have to do this relink process when opening your MXF project one time, once saved in V15, the files will relink properly next time you open your project.


To revert to the previous MXFHandler (not recommended)