- First make sure your Optical drive is listed in Windows Device Manager, in DVD/CD-ROM drives category.
If your drive is not listed, make sure it is correctly connected to your computer. - If your drive is listed, but shows a ! or ? sign, please follow the procedure described in that page.
- If your drive is listed without ! or ? sign, download the latest drivers form Gear website by clicking here.
Close DiscWrite and Pyramix.
Install the downloaded driver and restart your computer.
Your drive should then be available in DiscWrite. - If still not working,please go in Windows registry (c:/Windows/regedit.exe)
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Select the folder 4D36E965-E325-11CE-BFC1-08002BE10318 (on the right Pane, "Class" should be "CDROM")
Right click on the folder and select Export, then send the exported .reg file to support@merging.com
Please send it with WeTransfer, Google drive, DropBox,... otherwise it will be probably filtered through the internet.
|