Problem
MERGING+NADAC and your computer do not seem to be connected.
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title | Checking the network addresses & Speed |
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Warning |
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For this test, MERGING+NADAC should be the only network device plugged on your computer, to avoid IP addresses conflict. |
- On MERGING+NADAC display, on the main page, long push the rotary button to access the menu.
Browse to Setup and push the rotary button. Browse to Network and push the rotary button. Make sure IP Settings is set to Auto If you need to change from Manual to Auto, the MERGING+NADAC must be restarted to apply this modification.
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title | On a Windows 7 Computer |
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| On a Windows 7 computer Click on the network icon in right corner of Windows Taskbar and select Open Network and Sharing Center In Network and Sharing Center, click on Change adapter settings, on the left part of this page.
Now right click on your Network adapter and select Status : the speed indicated should be 1.0Gbps.
Now right click on your Network adapter and select Properties. If you have several network adapters, make sure you select the one connected to MERGING+NADAC.
Make sure Internet Protocol Version 4 (TCP/IPv4) is ticked, select it and click on Properties. In this Properties page, set it to "Obtain an IP address automatically" and "Obtain DNS Server address automatically". Click on OK and Close to validate those settings. Now you need to restart the computer for changes to apply.
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title | On a Windows 8 or 8.1 computer |
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| On a Windows 8 or 8.1 computer WINDOWS 8 / 8.1 IS NO LONGER SUPPORTED SINCE V11.0.2 3156 Right click on the network icon in right corner of Windows Taskbar and select Open Network and Sharing Center
In Network and Sharing Center, click on Change adapter settings, on the left part of this page. Now right click on your data / home Network adapter and select Status : the speed indicated should be 1.0Gbps.
Now right click on your Network adapter and select Properties. If you have several network adapters, make sure you select the one connected to MERGING+NADAC.
Make sure Internet Protocol Version 4 (TCP/IPv4) is ticked, select it and click on Properties. In this Properties page, set it to "Obtain an IP address automatically" and "Obtain DNS Server address automatically". Click on OK and Close to validate those settings. Now you need to restart the computer for changes to apply.
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title | On a Windows 10 computer |
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| On a Windows 10 computer Click on the network icon in right corner of Windows Taskbar and click on Network settings
In Network and Sharing Center, make sure Ethernet is selected, and click on Change adapter options
Now right click on your data / home Network adapter and select Status : the speed indicated should be 1.0Gbps.
Now right click on your Network adapter and select Properties. If you have several network adapters, make sure you select the one connected to MERGING+NADAC.
Make sure Internet Protocol Version 4 (TCP/IPv4) is ticked, select it and click on Properties. In this Properties page, set it to "Obtain an IP address automatically" and "Obtain DNS Server address automatically". Click on OK and Close to validate those settings. Now you need to restart the computer for changes to apply.
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| - On a MacOS computer,
Click on the Search icon on the top right corner of the screen, and search for "Network utility". Click on it to launch it.
Select the network interface connected to NADAC, Link Speed should be 1 Gbit/s.
Click on the Apple icon on the top left corner and select System Preferences, then Network.
On the left pane, select the network adapter that MERGING+NADAC is connected to. Configure IPV4 should be set to "Using DHCP".
The Ethernet adapter status will show "Self-Assigned IP" Now you need to restart the computer for changes to apply.
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Note |
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If your Network speed is not 1.0 Gbps (Windows) 1 Gbit/s (MacOs), you cannot use MERGING+NADAC in this configuration, as RAVENNA Network requires 1 Gbps. You may add a dedicated Gigabit network card or a Gigabit network switch. See this page for Gigabit network switch configuration. |
Now start the MERGING+NADAC panel : On your Mac, access the System Preferences by clicking on the Apple icon on the top left corner, and in Other open the MERGING+NADAC icon. On your Windows, depending on the driver installed, open Windows Start Menu - All Programs > Merging Technologies > Merging Ravenna ASIO Driver > NADAC Panel (Win7 / Win10) or Windows Start Menu - All Programs > Merging Technologies > Merging Audio Device Panel (Win10)
You should see the MERGING+NADAC in the RAVENNA Devices part:
Tip: If you hold the mouse cursor over the MERGING+NADAC device, you will get its name, its address and its state. Note |
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If MERGING+NADAC still does not show up in the NADAC panel: Reboot both MERGING+NADAC and your computer. Make sure you have no other network device plugged, remove all network cables except the one connected to MERGING+NADAC. |
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Panel |
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title | Merging Audio Device driver |
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If you use the Merging Audio Device driver, please open its panel “ASIO clock missing; is there an audio device properly configured on the network” No compatible RAVENNA/AES67 devices have been detected Image Modified
- If this happens always after a cold boot of the computer (not after a restart), please make sure you have disabled the Windows "Fast Startup" feature.
Go in Windows Control Panel > Power options.- In Windows search field, please type Power plan, and select Choose a Power plan.
In the Power options window Click on "Choose what the power buttons do" on the left hand pane. Click on "Change settings that are currently unavailable" and untick the "Turn on fast startup" option. Click now on Save Changes. Image Added - Make sure that on your NADAC device, the Source selected is your computer.
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Tip |
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Now that MERGING+NADAC and your computer are correctly configured, please proceed to the Media Players configuration page, and choose your favorite Media Player ! |
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