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The following instructions refer to manual updates for advanced users. Merging Technologies recommends to use MT Portal to mange updates. Find more in MTPortal documentation page.

Below is the diagram that represents the recommended path for manual firmware upgrade/downgrade:

image-20241219-111446.png

Important Notes

Intermediate Updates:

  • In some cases, updating to the latest firmware version may require performing one or more intermediate firmware updates.

  • For example, if your current firmware version is 1.5.7 you will need to need to update to 1.6.2 or 1.6.3, before finally updating to the latest version 1.7.0.

  • Please refer to the above diagram for instructions for each specific case

Manual update - General Steps:

  1. Check the current firmware version:

    • Determine the current firmware version installed on your device by tapping on “Settings → Info” on the main UI, or navigate to the “System tab” in the advanced pages

  2. Download the firmware update:

    • Download the latest firmware update file from this page.

    • Important: Ensure you download the correct firmware update file for your specific device model.

  3. Prepare for the update:

    • Make sure the unit is connected to a reliable power supply source and consider up to 12 minutes for the whole process to be completed

  4. Initiate the update:

    • Follow the on-screen instructions within the device's settings or using the provided update tool.

    • The update process will take some time. Do not power off the device nor interrupt the update process

  5. Verify successful update:

    • After the update is complete, verify that the device is running the latest firmware version.

Troubleshooting:

Disclaimer:

  • Firmware updates can introduce new features, improve performance, and enhance security. However, there is always a slight risk associated with any software update. We recommend backing up your data before proceeding with any firmware update.

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