Requirements
Pyramix 15.0 / Ovation 11.0 (or above) installed on your Windows computer
A valid product license key code.
An Internet connection
Activate a License
Start the Merging License Manager Application, through Windows Start Menu > Merging Technologies.
Alternatively, you can also use Windows search by entering Merging License Manager.Enter the key code you have received for the required product, Pyramix, Ovation and/or MassCore.
It should look as such XXXX-XXXXX-XXXXX-XXXX (can be with or without the dashes)
Enter this code in the activation field and press the Activate entry line.
This will activate the Product Feature and make it available on that specific computer.
A License is valid message will be displayed.
Note: A given activation key code can only be activated on one computer at the time.
You can Release a License to activate this one onto another computer device at any time
Release a License
Start the Merging License Manager Application, through Windows Start Menu > Merging Technologies.
Alternatively, you can also use Windows search by entering Merging License Manager.Simply press the Release License button for the License you want to release.
The license has been released and can now be activated on another device.
Install MassCore Runtime with Merging License Manager keys
Start the Merging License Manager Application, through Windows Start Menu > Merging Technologies.
Alternatively, you can also use Windows search by entering Merging License Manager.Enter the key code you have received for Pyramix or Ovation and MassCore.
It should look as such XXXX-XXXXX-XXXXX-XXXX (can be with or without the dashes)
Enter this code in the activation field and press the Activate entry line.Open the MT Security Settings Application, through Windows Start Menu > Merging Technologies.
Alternatively, you can also use Windows search by entering MT Security Settings.Go in the MassCore tab, and click on Install MassCore RunTime
Note: The Serial Number will display N/A for MassCore licenses entered with Merging License Manager.
Retrieving on which device a license has been activated ????????????????????????????????
If you need to retrieve on which device a specific license has been activated.
Open a web browser and go to https://qlm2.net/merging/qlmcustomersite/
Click on Get license information
Enter the license key code (It should look as such XXXX-XXXXX-XXXXX-XXXXX-XXXXX-X) and press OK.
The license type is displayed, and the device serial number is displayed under Computer Identifier.
Troubleshooting
Activaton Failed - Host can’t be resolved
Verify your internet connection, it is required when activating or releasing a license.
Note : If several gateways are active on several network adapters, the License server will not be able to connect properly. Please don't use more than 1 gateway when activating / deactivating the license.Activation Failed - Number of Allowed Activations exceeded
The license you are trying to activate is already in use.
You will have to release it on the other device to be able to activate it on your current device.Activation Failed - Invalid License Number
The activation key code entered is not correct, please check your activation key code (the activation key code can be entered with or without the dash "-" sign)
The activation key code entered does not match the license type (e.g. the activation key code you have entered is not for this Product Feature , but for another product).Activation Failed - License backtimed
The Merging License Manager has detected that your device is not set on the correct date.
In order to activate the license, the date must be set properly on your device.Invalid License: Device id does not match
The Device id does not match anymore with the one at the time the license was activated.
This can happen if the device date and time is not correct, if you have cloned your computer drive to a new one, …No products listed - no products available error message
The information stored on your computer might be corrupted.
Please go in Windows Task Manager > Services tab and stop Merging Technologies Security Server (MTSSrv)
Browse to C:\ProgramData and rename (or delete) the Nalpeiron folder (To view the ProgramData folder, Hidden items option must be active in Windows Explorer - View tab).
Go back in Windows Task Manager > Services tab and restart the Merging Technologies Security Server (MTSSrv)
Start the Merging License Manager and enter you keys.
FAQ
Offline activation / deactivation ?
Lost or stolen device ? contact Merging ? Contact Sennheiser ?
Retrieve on which device a license has been activated ?Install MassCore in MT Security.
MAD infrastructure
Anubis remains on QLM ?
License files in C:\ProgramData\Nalpeiron
Id based on ?
renew / time to connect on internet ?