Problem
When starting Horus or Hapi, it gets stuck on the "Loading config" step.
Solution
The actual configuration might be corrupted or not compatible with the firmware if you did a firmware upgrade.
The configuration needs to be reset to factory.
- Shutdown your Horus / Hapi by pressing and holding the triangle power button.
- Press the power button while also pressing and holding the small triangle button to start in Maintenance Mode.
- Once the maintenance mode is ready, please update your device with this special firmware :
For Horus
For Hapi - Once done, reboot your device.
If you still can't start your Horus/Hapi, please contact support@merging.com