If your CD/DVD device is not detected anymore as a Source or Target in DiscWrite, but works properly in Windows, the Gear drivers (specific CD/DVD drivers used by DiscWrite to control the device) might be corrupted.
You can also get "Unable to open ASPI driver GEARASPI64.dll" error message.When opening DiscWrite, you get an error message : Cannot open CD-R Interface. Selected interface type not supported (error 2355)
Then when clicking OK, your optical drive is not available in the Target drop down menu.
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To completely uninstall the gear drivers : Close Pyramix and DiscWriteDownload and run this utility :
http://download.merging.com/beta/AssociatedTools/Driver_remover_thirdparty/Driver_Remover.exeRestart the computer.Download - First make sure your Optical drive is listed in Windows Device Manager, in DVD/CD-ROM drives category.
If your drive is not listed, make sure it is correctly connected to your computer. - If your drive is listed, but shows a ! or ? sign, please follow the procedure described in that page.
- If your drive is listed without ! or ? sign, download the latest drivers form Gear website
:
http://www.gearsoftware.com/downloads.php?dir=updates/windows/drivers/&file=Driver_Installer_x86_x64.exeInstall the new driversRestart the computer
Your CD/DVD device should now be detected by DiscWrite- by clicking here.
Close DiscWrite and Pyramix.
Install the downloaded driver and restart your computer.
Your drive should then be available in DiscWrite. - If still not working,please go in Windows registry (c:/Windows/regedit.exe)
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Select the folder 4D36E965-E325-11CE-BFC1-08002BE10318 (on the right Pane, "Class" should be "CDROM")
Right click on the folder and select Export, then send the exported .reg file to support@merging.com
Please send it with WeTransfer, Google drive, DropBox,... otherwise it will be probably filtered through the internet.
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