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Info

The following instructions refer to manual updates FW update, and are intended for advanced users. Merging Technologies recommends to use MT Portal to mange manage updates.
Find more in about MTPortal documentation this page.

Below is the diagram that represents the recommended path for manual firmware upgrade/downgrade:

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Important Notes

This page and above diagram apply to ZMAN based products

  • Merging Hapi MkII and MkIII

  • Merging Anubis

  • Neumann MT 48
    Note: the MT 48 firmware can be dowloaded from the Neumann website

Intermediate Updates:

  • In some cases, updating to the latest firmware version may require performing one or more intermediate firmware updates.

  • For example, if your current firmware version is 1.5.7, you will need to need to update to 1v1.6.2 or 1v1.6.3, before finally updating upgrading to the latest version 1(v1.7.0).

  • Please refer to the above diagram for instructions for each specific caseto find the recommended upgrade path for your case

Note

Firmware updates can introduce new features, improve performance, and enhance security. However, there is always a slight risk associated with any software update. We recommend backing up your configuration file before proceeding with the update, as explained here.

Manual update - General Steps:

  1. Check the current firmware version:

    • Determine the current firmware version installed on your device by tapping on “Settings → Info” on the main UI, or navigate to the “System tab” in the advanced pages

  2. Download the firmware update:

    • Download the latest firmware update file device toolkit from this page, which also includes the FW update file.

    • Important: Ensure you download the correct firmware update file for your specific device model.

  3. Prepare for the update:

    • Make sure the unit your device is connected to a reliable power supply source and consider up to 12 minutes for the whole process to be completed

  4. Initiate the update:

    • Follow the on-screen instructions within the device's settings or using the provided update toolAccess the update page of your device as explained in this page.

    • The update process will take some time. Do not power off the device nor interrupt the update process.

  5. Verify successful update:

    • After the update is complete, verify that the device is running the latest firmware version.

Troubleshooting

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If you encounter any issues during the firmware update process, refer to the troubleshooting page

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Disclaimer:

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