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Info

The following instructions refer to manual FW update, and are intended for advanced users. Merging Technologies recommends to use MT Portal to manage updates.
Find more about MTPortal this page.

Below is the diagram that represents the recommended path for manual firmware upgrade/downgrade:

image-20241219-111446.pngImage Removedimage-20241219-125801.pngImage Added

Important Notes

This page and above diagram apply to ZMAN based products

  • Merging Hapi MkII and MkIII

  • Merging Anubis

  • Neumann MT 48
    Note: the MT 48 firmware can be dowloaded from the Neumann website

Intermediate Updates:

  • In some cases, updating to the latest firmware version may require performing one or more intermediate firmware updates.

  • For example, if your current firmware version is 1.5.7, you will need to need to update to v1.6.2 or v1.6.3, before finally upgrading to the latest version (v1.7.0).

  • Please refer to the above diagram to find the recommended upgrade path for your case

Note

Firmware updates can introduce new features, improve performance, and enhance security. However, there is always a slight risk associated with any software update. We recommend backing up your configuration file before proceeding with the update, as explained here.

Manual update - General Steps:

  1. Check the current firmware version:

    • Determine the current firmware version installed on your device by tapping on “Settings → Info” on the main UI, or navigate to the “System tab” in the advanced pages

  2. Download the firmware update:

    • Download the latest device toolkit from this page, which also includes the FW update file.

    • Important: Ensure you download the correct firmware update file for your specific device model.

  3. Prepare for the update:

    • Make sure your device is connected to a reliable power source and consider up to 12 minutes for the whole process to be completed

  4. Initiate the update:

    • Access the update page of your device as explained in this page.

    • The update process will take some time. Do not power off the device nor interrupt the update process.

  5. Verify successful update:

    • After the update is complete, verify that the device is running the latest firmware version.

Troubleshooting

If you encounter any issues during the firmware update process, refer to the troubleshooting page.