Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Current »

To uninstall Aneman more thoroughly in the event of a problem, please follow the procedure below:

Windows

  1. Uninstall Aneman via the Windows Control Panel - Programs & Features

  2. Delete the following Folder : C:\Users\yourusername\AppData\Roaming\Merging Technologies\aneman

  3. Delete the following Folder : C:\ProgramData\Merging Technologies\Aneman
    Note: if you don’t see those folders, make sure the Windows Control Panel > File Explorer Options > View tab : Hidden files and folders is set it to Show hidden files, folders or drives

If you are experiencing a discovery problem, please check that your version of Bonjour is 3.0.0.17.
Browse to C:\Program Files\Bonjour, right click on mDNSResponder to access the properties.
The version can be verified in the Details tab.
If the version you have is different, please uninstall Bonjour via the Windows Control Panel - Programs & Features.
To reinstall Bonjour 3.0.0.17, please reinstall Aneman, Bonjour is included in the installer.

Mac

  1. Uninstall all Merging softwares with the "uninstall_all" tool in application > Merging Technologies

  2. Make sure that under Applications ANEMAN is no longer present, if it is move it to the Bin

  3. In addition to the application bundle itself, you can delete the following folders/files to completely remove ANEMAN in macOS:

    ~/Library/Application Support/Merging Technologies/aneman/

    ~/Library/Preferences/com.merging.ANEMAN.plist

  4. Then make sure you empty/trash your Bin

  5. Reboot

  6. Re-install

  • No labels