MassCore RTX64 Activation failed - product cannot be licensed to the current system hardware

Owned by David Jacques
Last updated: Sept 21, 2018

Problem

When activating RTX64, you get an error message :
Activation failed. Product IZRTX64 version x cannot be licensed to the current system hardware.




Solution

Since PMX V11/ Ovation V7, MassCore users running a RAID configuration must use a dedicated RTX dongle (SSK-HUD-RTX) to authorize MassCore.
This issue only affects the system (Windows ) RAID drives, if you have RAID Data drives, a dedicated dongle is not required.
Please contact your local sales partner for further details on such dongle.