Horus / Hapi cant sync to MADI

Owned by David Jacques
Last updated: Mar 24, 2021

Horus - Hapi
Auto sampling rate detection with MADI is implemented since Firmware 3.9.1.37319.
If you are running a previous firmware version, please update to 3.9.1.37319 or above.

Hapi MKII
Auto sampling rate detection is available since Firmware 1.2.1.47023 - Deployment firmware.


Problem :

Your Horus/ Hapi / Hapi MKII does not sync to the incoming MADI signal :


Solution:

  • Go in I/O & Sync page and make sure that MADI signal is detected, the presence LED must be blue.


  • If the MADI signal is not detected, verify that you have selected the required MADI input, Coax (BNC) or Optical, in Setup > Modules page, as well as the Framing (Legacy or HiSpeed frame).



  • If the signal is detected but the Horus / Hapi still can't sync, select the sampling rate manually in Setup > Format, and make sure you disable the "Auto" option.