DNS service browse fails error

Owned by David Jacques
Last updated: Aug 03, 2017
1 min read

Problem

In MT Discovery and ANEMAN/Easy Connect, you get an error mssage DNS service browse fails error -xxxxx

Solution

The DNS address cannot be resolved by the system.

 

  • This usually happens when you have 2 or more several networks cards set to use the same IP address range.
    For example, network 1 set to 169.254.xxx.xxx and network 2 also on 169.254.xxx.xxx.  Windows is not able to make the difference between the 2 networks. 
    In Windows Network & Sharing Center > Adapter settings, make sure you are using different IP address ranges for each of your networks.
    For example : RAVENNA network 169.254.xxx.xxx, Controller network 192.168.xxx.xxx, house network 10.0.xxx.xxx.
  • If your IP addresses are OK, or if you only have 1 RAVENNA network connected, Bonjour service may not work correctly.
    Go to Windows Control Panel > Programs & Features, select Bonjour and uninstall it.
    Once uninstalled, launch your Pyramix, Ovation,....installer. It will automatically ask you to reinstall Bonjour.
    Once Bonjour is installed, you may stop the installer.
    Then restart the computer.