Pyramix v14 - Known Issues.

Windows 7 is no longer supported.
Pyramix 14 runs on the new Pyramix 14 keys as of the Release Candidate.
Pyramix 14 runs on the same MassCore as the 25^th Anniversary HotFix 3, RTX64 v3.7.4.5222
For installation information refer to the Pyramix 14 installation guide.
WARNING: Pyramix 14 is supported on 4th Generation Intel Core Processors (4XXXK and higher) and will not launch on previous Processors generation
Recommended specification:
https://merging.atlassian.net/wiki/pages/viewpage.action?pageId=4817980
Custom installation is known to potentially have issues at installation. We recommend that you install the recommended full Pyramix.
Pyramix 14 Projects are not backward compatible with Pyramix 25^th Anniversary, users must perform a “Save Special as v13.0 / 25^th Anniversary” in order to open such project in 25^th Anniversary.
Pyramix projects with v10/v11/v12/25th/v14 Bus layout/Structure cannot be saved within a Save Special v9.0 project. A warning message will prevent you from doing so.
All of the Mixer Amibsonic components cannot be saved within a Save Special v11.1 project and prior, as Ambisonic was not supported at that time.
Ambisonic decoders only decode to Virtual Rooms with standard channel types and positions. If a custom room is needed, then they need to first decode to a standard bus, having speakers as close as possible to the custom room, then send that bus into the custom bus through a GPS strip
Saved projects with some tracks unmuted (so that audio plays) will open with all tracks Muted.
You are most probably using a Source/Destination project or Template Pyramix where all Track Groups are set to Auto-Solo, Auto-Mute or both by default.
With both settings enabled at project loading time no track is selected by default and all track groups are then muted.
Mixdown SRC: The SRC option in the Mixdown is shared with the Media Manager Sampling Rate Conversion tool. Be warned that following a Mixdown that is applying a SRC if you then use the Media Manager Sampling Rate Conversion tool and change the SRC parameters, then those values will also be changed in the Mixdown Dialog Box SRC section.
Waves plugins users running with an NVidia graphic card should make sure that they have the Threaded Optimization OFF, if set to ON it may cause issue with Waves VST plugins.
Refer to link here: https://merging.atlassian.net/wiki/display/PUBLICDOC/Graphic+cards+recommended+settings
Background Recorder will record in the last mounted folder if no folder was selected when engaging the Background Record
PMX140-21: MassCore : Routing 1 stream to several sinks with different size weirdness.
When you route audio out of MassCore on two different devices (Hardware devices, such as Horus, Hapi, Anubis,... and software devices, such as MAD or VAD) but the number of channels on the different receivers is not the same (eg. 16 channels on device 1 and 12 channels on device 2), the Mixer Routing page may show incorrect names, and individual channels may not be routed properly.
Workaround : use the Advanced pages to first create a Source in MassCore, with the maximum number of channels required, then create a Sink in the device that needs all the channels, and finally, create a sink on the second device.
Note : If using Horus / Hapi MK1, please use streams of 8 channels (8,16,24,...), to avoid performance issues, as Horus / Hapi MK1 are optimized for blocks of 8 channels.
PMX111-19: Generate CD Image' 'Digital Release' 'Album publishing' with more than 99 index not supported (Redbook limitation)
PMX111-71: Mixer: Losing metering if rebuilding a Mixer if the Delay Compensation is OFF
Workaround: Put Delay Compensation ON or do a second Mixer Rebuild.
PMX111-184: Mixer: BusTool and Strip tool incoherency when added or moved in Mixer, rebuild mixer or scroll to update UI accordingly
Final Check Metering: Not supported under DXD and limited to 6 channels.
Fixed cursor mode not recommended for realtime playback editing
Black magic Design ASIO driver can conflict with ASIO4ALL, causing VS3 Control Panel to crash.
v14 Libraries format are not compatible with older Pyramix release as v7.1.
Save as v7.1 is available in the Library menu.
Merging does not recommend users that edit while recording do so with timeline media clips that are not at the same sampling rate as the project. This is because a realtime SRC will have be processed could cause potential performance problems.
Merging does not recommend to use Disk models: Green, Eco series and Seagate.
Pyramix has a warning message of “Not Enough Streams available”.
This happens when reaching the maximum record inputs available. In such case we recommend that you reduce your inputs number count or disable the Background Recorder that are consuming inputs.
If afterwards you get a constant Message Box “Re-activating Project” at each Playback start, close and re-open your project to avoid this.
Be aware that under the VS3 Control Panel if you have enable the Secondary Device/ASIO bridge or Rewire active, you will consume Streams, disable this option if not in use.
Pyramix Multi channel PreAmps support
Multichannel MCS strips do not support the PreAmps control but VCA strips does.
Make sure that you install the latest Horus / Hapi Firmware for proper communication.
Merging recommends that users with External USB disks to have those configured using the “Better Performance” option under Windows disk properties, profiling tab. Refer to the Merging system configuration guide for more details.
http://www.merging.com/support/system-configurations
MassCore: Core indicator will show a peak/overload after a save on large project or when rebuilding the Mixer (project open-close). Simply reset the core indicator by clicking on it.
Mixer Automation Bus Aux Send.
We advise that users do not automate the ON/OFF of Buses Aux Send and instead simply automate the Gain of the Aux. As this could cause Delay Compensation issue.
25th anniversary project containing General Buses layout/Structure cannot be saved within a Save Special v9.0 project.
Pyramix 25th anniversary project containing the General Buses layout/Structure cannot be saved within a Save Special v9.0 project as warning message will prevent you from doing so.
For VST plugin support look under the 3rd party software page if you have issues with some specific plugin Third-Party Software
Mono Legacy Bus conversion
Legacy Bus conversions. Due to the architecture of the new busses, mono mix busses are now converted into Mono Aux busses and not anymore to Mono Mix busses as Mix busses have no gain control.
Pyramix Video
Video Wrap dialog hidden at times, user must use the ALT key to bring it top most.
Pyramix video consolidate is not supported.
Pyramix video might not following when using the nudge (<>) option.
With Blackmagic Design cards a reverse playback may introduce an offset delay.
With Blackmagic Design cards the delay might not be correct when chasing without stopping first.
Pyramix Video in timeline: if the Video file is shown as offline at project opening, please refresh your media manager to regenerate the Quickmount
Pyramix Video in timeline: Opening a project referring to multiple video files or edits can take some time (will indicate finishing for a minute or so), be patient.
PMF in Mixdown
PMF File format was removed from the Mixdown formats as of Pyramix v11.1 due to compliance issues. As of Pyramix v11.1 our recommendations are:
- For Recording: as of Pyramix v11.1 the default record format is BWF, for compliance reasons
- For Mixdown: MTFF is recommended
- For Album Publishing: Formats of your choice through Digital Release for better signal flow
- For Render: We recommend rendering in the original format or to PMF or MTFF. The DSDIFF is not recommended.
DiscWrite known issues: https://merging.atlassian.net/wiki/display/PUBLICDOC/Disc+Write
The ADR Keyboard users: Windows 10 October 2018 Update (1809) and higher requires ChangeMe version 5.25.8. Previous versions will not work along those Win10 updates. Follow the installation instruction on our knowledge base to update :
https://merging.atlassian.net/wiki/display/PUBLICDOC/Pyramix+ADR+and+Ovation+keyboard+install+guide
Safety Record issue with the take logger: Pressed commands will be applied incorrectly when the transport is stopped. This means that if you press Abort & Delete while in Safety Record, nothing will happen. However, when you come out of Safety Record and Stop, it will apply the command, and delete the take. Handle with care.
Multiple projects opened simultaneously: We do not recommend users to having more than 8 Projects open at the same time (due to GDI object limitation).
Cedar users should install the latest certified version for Pyramix 64bit
https://merging.atlassian.net/wiki/display/PUBLICDOC/Cedar+Renderer
The Render Tool will create a temp file for the CEDAR and Nova v0.99 at the root of the C:\
Be aware that Merging cannot change the Temp file path of such a third party Renderer.
Media Recoverer and DSDIFF Recoverer, those utilities should allow you to repair a corrupted file
https://merging.atlassian.net/wiki/display/PUBLICDOC/Media+Recoverer
VS3 Algorithmix DeNoiser & DeScratcher are supported but will not be maintained anymore
Known issue: They might display “Demo” (while fully functional) until the first project is saved, closed & re-opened.